Since the 26th of October, last year, when Mac OS X Leopard was officially released, I had one big question in my mind: how is it going to stand up against Vista? I expected it to get a warmer welcome from its users, compared to Microsoft's latest OS, but I don't think even Steve Jobs dreamed to get so high as the last surveys show it...
The survey conducted between the 2nd and 8th of January by ChangeWave Research revealed that 17 percent of the 4,604 people questioned got an Apple notebook in the last 90 days, and 16 percent got an Apple desktop computer over the same time period. The fact that Apple's computer sales are going slowly but surely uphill is no big surprise, but the results regarding the operating systems and the customer satisfaction offered...just look at the image below!
As you can see, Vista Home Basic gets such a low customer satisfaction rating, that I think only a re-release of MS-DOS can get a worse result! With 27 percent, Vista Home Premium only stands at half the satisfaction rate provided by Windows XP, where the difference between the Home Edition and the Professional one is very small. At last, Leopard gets an amazing 81 percent, leaving me speechless. If you have something to say, please do, because I'll stop here. Any additional comment would be pointless...
Clear Skies For Microsoft in 2008…Or Not?, on January 23, 2008
[...] look a bit further into the future, we should notice that customer satisfaction offered by Vista is not as good as expected, and 2008 may not be as bright as analysts say now... Andy Miedler, a technology analyst at Edward [...]