Aug

26

iPhone 3G Problems – The Source

posted in gadgets, by Codrut Nistor


Only a few days ago, the iPhone 3G entered a bunch of new countries, and this was a very good opportunity for a new wave of iPhone 3G problems to arise. Anyway, it's still to early to talk about those new problems that could appear, so I think we should take a look back at those problems we already know about, especially since we already know what's causing some of them. As for the new problems, I think we'll have two big ones: user manuals with poor translations leading users into dead ends, as well as users moving to the iPhone from a completely different phone and, sometimes, frustrated by the change.

Since we heard about various iPhone 3G problems over and over again, I think today the time has come to do more than just talk about their source, so here's the detailed list of the most frequent problems encountered by iPhone 3G owners, including those caused by the design of the phone, as well as most popular user-related ones...

1. The price of the iPhone 3G can go really high in some countries, and if you combine lower income than US citizens and more expensive iPhones, you surely can get the picture. Also, in countries where the iPhone is expected to sell in smaller quantities, the local carriers are offering pretty expensive service plans, but that depends...

2. The battery is a problem for everyone - you can't replace it, you have to charge the iPhone on a daily basis, but at least it doesn't blow up...yet!

3. The camera in the iPhone 3G is far beyond the ones used in cheaper mobile phones, remaining at 2MP, while other smartphones are already passing by the 8MP barrier!

4. No MMS - I never used MMS, but some people are surely using it, I have no doubt about that. Anyway, since you have a fully featured email client on your iPhone...why send MMS messages? Considering the Internet capabilities of the iPhone, not being able to send MMS messages is no big deal, but this becomes a serious problem when you try to view such messages you received!

5. No 32GB option, and no memory slot - some people may simply need more than 16GB of storage, so what about them?

6. Poor reception - some consider this issue to be related to the quality of the signal provided by the carrier, but according to Richard Windsor, analyst with Nomura Securities, "these issues are typical of an immature chipset and radio protocol stack where we are almost certain Infineon is the 3G supplier." Well, at least "almost certain" is a bit different from "absolutely sure," so let's hope this is not a chip-related problem.

7. The plastic back - do I have to say more about it?

8. No cut and paste? Well, this is still missing from the features list, despite the fact users have been asking for it since the early days of the first iPhone generation. While various third parties claim to have solutions, Apple still didn't come with anything to solve this.

At last, I should get back to the two new problems I mentioned in the beginning - poor translations for the user manuals and iPhone owners not really ready for it are two sources of new iPhone 3G problems, but this remains to be seen. If you have anything to add, please do! I am sure I missed something, so feel free to share with the rest of us your problems, or - even better - your iPhone 3G's strong points!

11 Comments on “iPhone 3G Problems – The Source



1

Anton, on August 26, 2008

Oh oh oh! It looks sheit too.

2

lenCa, on August 26, 2008

hi,i was thinking about buying a new iPod 3g in my country (Czech republic),but the price here is awfull-about $800 .-.wow..

3

warren, on August 29, 2008

mine keeps freezing up, and restoring it is a pain in the butt. it takes forever to synch, i constantly lose calls, and many apps are corrupted(leading back to my first issue) i can only assume all of these issues are shared by many, but in the end its worth it when it is working. youtube works very well, and now that i am used to the keyboard, even with my fat sausage fingers, typing is easy. as far as looks, i think its very sexy, and the price in the u.s. is very low in my opinion.(att sux) when its not working(bricked) i have the urge to throw it at my lcd screen, but have resisted so far.(i have had to buy the entourage soundtrack album 3 times now because of restore issues and itunes won't refund which is lame) in conclusion, assuming all new hard/software has bugs nowadays, the 3g iphone is the coolest peice of tech currently available.

4

Ed, on September 09, 2008

One cause of the freezing up of the iphone G3 are the many apps that can be downloaded. Some of them are just not ready for prime time and cause the iphone to freeze up. So if you want to minimize the freezing, it's probably best not to download brand new apps that seem to be available daily.

5

Deano, on September 11, 2008

AT&T took a week to convert my business land line to the G3 iPhone. Every, I said "Every" call over two minutes was dropped no matter how many bars I had. I turned the iPhone in for a Motorola phone at the recommendation of an AT&T tech. After two weeks of iPhone hell and lost clients, AT&T was not willing to compensate me in even a small way until I screamed!

"I scream, you scream, we all scream at the i-not-a-Phone."

6

Rick Fyock, on September 11, 2008

I tried out the AT&T I phone 3g 16 g for 19 days. I was a Verizon customer so all the areas of no service and the dropped calls were what finally made me turn it in. I am now a Verizon customer again. I didn’t like not having voice dial. I like spoken turn by turn directions, so I can look at the road, not my phone. Also it is NOT the real internet. I have AOL & I am a bad speller. The phone would not let me go to the send mail site (that has spell check) my lap top goes to even if I spelled out site. (Yes I rechecked my spelling) If it’s the REAL internet, then why not? Right now I am on the phone with ATT trying to find out why it is cost me $190 to find out that the Iphone was not right for me. (30 restocking fee, activation charges for my phone & my girl friends’ regular phone, etc. etc.
I just got off the phone the second time, they say they have refunded 104.74. If this is true, then it pays to complain. I’m a skeptic I am waiting for that last bill.

7

iphone support - att rep, on September 21, 2008

well the iphone would work if ppl would take time and understood them and didnt go on th iphone and start messing with things and f--k it up and blame att-apple its not out fault its the customer stop being dumb and read directions

8

Rick Fyock, on November 05, 2008

ATT has never refunded the money they said they would refund me. I have spoken with them more than four times. I have now disputed their whole $200 charge on my credit card. It's a shame Apple didn't choose to work with a more reputable company than ATT. I can lose $200 if I have too. What makes me mad is that if they are doing this to me I know they are doing it to the most vulnerable in our society. I know it isn't the people I see or talk to at ATT it is the people at the top. Guess that's an example of why I bought a Toyota, it was made by Americans that were allowed by their Japanese CEOs to make a quality product.

9

Sierra, on November 06, 2008

What what AT&T's reason for not refunding you the money?

10

Rick Fyock, on November 10, 2008

The last person I spoke with mentioned something about ATT being such a large company it is difficult to get the correct department to credit my card?

11

Michael, on November 23, 2008

"# iphone support - att rep Says:
September 21st, 2008 at 2:22 am

well the iphone would work if ppl would take time and understood them and didnt go on th iphone and start messing with things and f–k it up and blame att-apple its not out fault its the customer stop being dumb and read directions
"

Your English would work too if you took the time to go to college and get an education. That is neither here nor there though.

The iPhone is a POS. I waiting in line on June 29th to get one. So I have used the so called "phone" for the last 16 months. In that time I had to get it replaced 4 times! Not to mention several so called updates (how is it an update when Apple is really just trying to patch screw ups). Each phone presented new problems, but they always stayed true to their "no service" issue. I am a desktop engineer, so don't preach to me about taking time to understand technology. BTW I find it hilarious and quite insulting that Apple labels the iPhone as the "best business phone, ever" on their website. I will not get into the details here as only other IT professionals will understand and agree with me that this is a major joke on Apple's part. Too bad it can't be labeled as false advertising as well...

Anyway for those who are quick to blame AT&T, don't! As I purchased the Blackberry bold the day it came out. It does everything the iPhone can do plus SO much more, and does it better. It supports Java (which the iphone can't do, so much for the ultimate web browsing phone), MMS, forwarding of sms, free ring tones, ability to choose any ring tone or sound I want for sms, mms, mail etc... I also get cut and paste, email attachment support (I can view and edit office documents, something the iPhone can only dream of doing). Can save documents, pictures, and applications from either email or the web. I can actually listen to music via bluetooth headsets and connect to my computer and send/receive files. Real voice turn by turn navigation. Not some watered down gps that circles a one block area where you might be. To top it off email and calender are 100 times better than anything Apple can offer. Especially if you use BES. Hell, BIS even makes Apple's "push" email look like a joke. I get my emails at the same time or at the latest 10 seconds later than they arrive from either my works exchange servers and from yahoo.com.

So I got a little sidetracked there. Back to the people why attempt to blame AT&T. Since I have had the Bold I have not dropped one call or received a "no service" message. I get 3g service everywhere I have went within the city. The iPhone use to drop calls while showing full bars then immediately go to "no service". "Call failed" is a thing of the past for me. Thank you RIM! I finally have a phone that can function, as well, a phone! Plus does so much more in the process.

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